Berlin Conference 2023

21 - 22 September 2023

This conference will bring together designers, practitioners, clinicians, technologists and thought leaders linked by a common belief and a shared obsession: We can alter and improve our health care experience. From the food we eat to the tools we use and the hospitals and hospices we reside in, we can make a difference. We are looking to partner with speakers and sponsors that want to make a difference in Healthcare UX. A better healthcare experience is waiting on us.

Speakers

Berlin Conference 2023

Vitaly Friedman

Vitaly Friedman

Creative Lead

Smashing Magazine

Avi Mehra

Dr Avi Mehra

Associate Partner & Clinical Safety Officer

IBM

Flora MacLeod

Flora MacLeod

Design Director for Healthcare and Life Sciences

IBM UK

Summer Stickney

Summer Stickney

Senior UX Designer

MSD

Piotrek Dziadowicz

Senior Product Designer

EDISONDA Studio

Joris Hens

Joris Hens

Design & Innovation Consultant

Koos

Laura Schrauwen

Laura Schrauwen

Design & Innovation Consultant

Koos

Kristelle Jose

Senior Experience Design Researcher

Mayo Clinic

Jesper Vestergaard

Digital Product Designer

Stories Without Endings

Alex Barker

Lead Design Consultant

Nuom

Bert Windey

Senior UX and Innovation researcher

Bi X-the Digital Lab of Boehringer Ingelheim

Emilie van Spronsen

Partner & Lead UX Designer

Koos

Berlin Schedule

10:40
-
10:55

Tea break & Networking

12:30
-
13:15

Lunch break

14:40
-
15:00

Tea Break & Networking

15:00
-
15:40

Keynote

10:00
-
10:40
Joris Hens

Joris Hens

Laura Schrauwen

Laura Schrauwen

Digital transformation: Guiding patients and their loved ones, into the jungle of health care

The healthcare system is facing many complex challenges and the need for it to be efficient, making sure care stays affordable and accessible for our growing population, is one of them. Digitalisation can be an answer. Today, health professionals use many digital tools to fasten the care process, and patients can easily schedule their own healthcare appointments, to speed up and alleviate the process. We see a big opportunity to use digitalisation to give more autonomy to patients and their surroundings. Because navigating through our current scattered healthcare landscape can be very difficult for them due to; scattered information, contact with many different healthcare professionals and no clear expectation management. And this all while being in a very emotional state. In this talk, we share several cases and learnings on how Service Design and UX are a match made in heaven to smooth the healthcare journey for patients and unburden their caregivers, by digitalization.

10:40
-
10:55

Tea Break & Networking

12:30
-
13:15

Lunch break

14:40
-
15:00

Networking

15:00
-
15:40

Keynote

Sponsors

UX Healthcare logo
IO sponsor logo

Interested in supporting the UX Healthcare Europe community?

Berlin 2023 Venue

Otto-Braun-Straße 90, 10249 Berlin, Germany