Laura is a Design & Innovation Consultant at Koos, an agency based in Amsterdam, Lisbon, and Berlin. She is a dedicated and passionate designer with a strong focus on healthcare, where she uses her design power to improve people’s quality of life, while keeping the patient at heart. At Koos, she has been driving innovative solutions to improve health experiences across various healthcare settings, such as health insurance companies (VGZ), hospitals (AUMC) and health education (Elsevier). Prior to joining Koos, she worked in renowned academic hospitals (AUMC and LUMC). She worked on enhancing the accessibility and understandability of healthcare for patients, while simultaneously streamlining workflows and elevating experiences for healthcare professionals.