Sonali Verma is passionate about designing patient-centered healthcare systems. Sonali has been working within the healthcare industry as a User Experience Researcher (UXR) for the past six years. As a UXR at Google Health, she collaborates with product teams, clinicians, and partnered health systems to design AI diagnostic services that aim to increase access to preventative screenings in rural, last-mile communities. She uses qualitative and quantitative research methods to understand human behavior and advocate for the voice of the user (often patients and clinicians). Her past work experiences at Google Health, Verily Life Sciences, IBM Watson, and Cisco Systems have shaped the way she thinks, communicates, and breaks down problems.  Sonali developed her passion for global health equity and design thinking while managing and supporting the deployment of pilots in the U.S and LMIC settings. Her work has enabled her to form a deeper understanding of challenges in the global health ecosystem.

Sonali is particularly interested in applying human-centered design, community-based participatory research, service design, and systems thinking to better understand the range of socially controllable factors of health, and explore how digital technology can be used to address inequity. She hopes to apply her research background to deeply understand the complex realities of healthcare disparities and design digital solutions that expand access to quality health services. Sonali graduated from University of California, Berkeley in 2018. Her interdisciplinary major (cognitive psychology, computer science, and human-centered design) at the University of California, Berkeley changed the way she thinks about equity and designing solutions for behavioral and social change.