Melissa, a product designer at Memorial Sloan Kettering Cancer Center, blends creativity with healthcare experience to empower patients and professionals. Melissa’s journey, spanning over five years in healthcare and shaped by her upbringing as a child of Vietnamese refugees, has guided her evolution from healthcare advocate to calligrapher, ultimately influencing her current role as a compassionate and human-centered product designer. Her passion for healthcare, design, and innovation is deeply rooted in these experiences, driving her commitment to crafting experiences that prioritize human needs and bridge gaps in healthcare accessibility and understanding.

In her free time, Melissa finds rekindled joy in calligraphy and nurturing her plant collection in the heart of New York City, the urban jungle she proudly calls home. Additionally, she extends her passion for healthcare tech by mentoring others transitioning into the field, fostering the next generation of talent in creating impactful solutions for healthcare challenges.