Senior Service Designer at Thoughtworks and Digital Transformation Advocate, Thoughtworks YTalks Berlin Host & Service Design Drinks Berlin Community Lead.
Genevieve is passionate about transforming businesses, services, processes, and products through innovative service and experience design. As a Senior Service Designer at Thoughtworks, she leads teams and projects with a strong focus on transformation, discoveries, and MVPs, driving impactful initiatives that deliver successful outcomes for her diverse clientele.
Her commitment to digital transformation and effective service and product development spans various industries, including energy, automotive, aviation, and healthcare. By prioritizing social impact and human-centered needs, along with the intrinsic value of design, Genevieve strives to weave accessibility and ethical practices into the design dialogue, ensuring these elements are as crucial as the product itself. She advocates for design practices that not only enhance user experience but also promote meaningful change.
In her additional role as the Service Design Drinks Berlin Community Lead, Genevieve actively engages with the service design community, fostering collaboration and facilitating knowledge sharing among designers and enthusiasts alike.