Dr. Guillermo Carbonell is a Senior UX researcher at BI X, The Digital Innovation Lab of Boehringer Ingelheim. With a background in cognitive psychology and experience across academia, healthcare, and digital transformation, Guillermo focuses on building research systems that scale. His work bridges user insight, operational rigor, and regulatory awareness—especially in complex environments like pharma. Passionate about democratizing research and making knowledge accessible, Guillermo helps teams navigate UX maturity, legal constraints, and repository strategy.