Bao Nguyen is an experienced design thinking expert with more than seven years of driving innovation across various industries.. She has collaborated with industry giants such as IBM, Oetker Digital, Henkel, and Kleinanzeigen. Holding a Master’s degree in Business Informatics, Bao excels in developing user-centric digital products and enhancing the functionality and user experience of websites and applications. In her role as a coach, Bao coaches the “Design Thinking & AI” workshop at the Hasso Plattner Institute, where she empowers professionals to integrate artificial intelligence with design thinking methodologies effectively. Additionally, she mentors student teams at the Berlin School of Economics and Law, guiding them to harness design thinking principles to innovate with precision and purpose.