From Resistance to Trust: The BRIDGE Canvas for Successful AI Adoption in Healthcare
AI in healthcare should support clinicians, not replace them—yet adoption remains a challenge. At Digital Scientists, we developed The BRIDGE Canvas, a structured yet flexible framework that helps UX professionals and healthcare teams navigate AI integration responsibly. Informed by our work integrating AI into the MDS process with CommuniCare, this framework ensures AI adoption is […]
From Constraints to Creativity: Overcoming Regulatory Challenges in Healthcare UX
As UX Designers in MedTech, we play a critical role in the advancement of our devices and software solutions. However we are bound by various constraints within our own organisation – Human Factors engineering, Requirements engineering, Quality, Med Safety, development teams and others. So how do we bring everyone on the same page, energize the […]
Journey mapping the cultural maternal health experience
This research presentation provides a comprehensive exploration of maternal healthcare through two critical user journey mapping approaches: pre-pregnancy and postpartum experiences. By visualizing the patient’s perspective, we aim to identify, analyze, and transform key pain points, creating a strategic framework that bridges existing gaps in healthcare delivery. The presentation offers a user-centered perspective designed to […]
UX Healthcare: Shaping the Medical Industry in 2025
UX Healthcare: Shaping the Medical Industry in 2025,” explored patient-centric design, the evolution from provider-centred to user-focused systems, and the future of UX in healthcare. Angeliki highlighted how inclusive, intuitive, and personalised experiences are shaping a more human-centred industry. As the demand for intuitive, accessible, and personalised solutions grows, this talk explores key trends, challenges, […]
Behaviour and algorithms – unpacking pandora’s box for multi-sensor, multi-predictive & multi-modal UX for behavioural patient outcomes
Rethink immersive experiences with Conversational AI
As we look ahead to the future, toward some version of a ‘metaverse’, more attention than ever is being paid to the opportunities of immersive tech. Now AI technologies like ChatGPT offer the chance to interact with virtual beings/generative agents in a hyper-real, but astonishingly natural way. The pace of these changes means we now […]
Re-imagine people’s relationship with health by taking a digital preventative remote care approach
Increasingly remote care is playing a larger role in how people interact with healthcare, but is it targeting patients at the right time? I’ll discuss how we’ve built a remote care platform as a preventative service, focused on reducing the risk of cardiovascular events like a heart attack or stroke. What makes this particularly upsetting […]
The Power of Patient Stories to Improve Healthcare
The sharing of patient stories is a powerful tool for improving healthcare. They help us to understand the many factors that can influence a patient’s health seeking behaviour and treatment decisions, including their personal beliefs, cultural background, and financial resources. Patient stories help clinicians to better understand their patients’ needs and perspectives, and raise the […]
Designing for Safety in Digital Health
In this talk, we will explore the importance of designing for safety in digital health and how organisations can adopt and embed a safety first approach to digital health solution design, thereby helping reduce the risk of such solutions causing harm to patients. We will draw on our extensive experience in digital clinical safety and […]
Not all software products are regulated equally.
How can health care institutions and an organizations like Mayo Clinic move models from research to clinical practice? How can UX help with product realization and implementation of software as medical devices? This presentation will focus on regulatory activities involved in model development and how UX considerations similarly align to risk analysis and mitigation. Who […]