Emma Parnell

Emma Parnell has 15 years experience as a designer. This is split between strategic brand development and user centred design for products and services.

Emma has experience working with clients such as the Government Digital Service, Tesco and Cancer Research UK. Emma has worked inhouse at drug and alcohol charity WithYou and NHS Digital. During this time she worked on the team that designed and delivered the national COVID-19 vaccination booking service.

Emma founded Joy in 2021. She works in partnership with organisations to build their capability in user centred design while delivering live projects that will actively improve people’s experiences of the products and services they use.

Other Speakers

John Knight

Doctoral Candidate – Service Design Practice
Aalto University School of Arts, Design and Architecture

  

Danny Bluestone

CEO & Founder
Cyber-Duck

  

Lee Brown

Patient Experience Facilitator
NHS

  

Carla Francesca Downes

Service Designer
UX Community

  

Tuba Sucu

Senior UX Researcher

  

Michaela Peicheva

Product Manager

  

Emily Yan

Product Marketing Manager
KeySight

  

Anais Hristea

UX Developer
Cambridge Cognition

  

Clarissa Gardner

UX Researcher
NICE

  

Emma Parnell

Head of Design
Design for Joy

  

Grace Ademola-Adenle

Senior Product Designer
Meta via Aquent

  

Haydyn Phillips

Director of User Experience
AstraZeneca

  

Alex Barker

Lead Design Consultant
Nuom

  

Dr Claire Hamlet

Health Psychologist and User Researcher
ORCHA

  

Reuben Mugisha

PHD Student / Researcher
KTH Royal Institute of Technology

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