Charlotte Wu, MD is a practicing primary care physician and the founder of Harness Health Partners, a healthcare consultancy focused on health system & technology innovation, people‐centered design, implementation strategy, and change management. She is passionate about leveraging UX engineering and design principles to improve the health and wellness of populations worldwide.
Charlotte has led health system innovation and redesign efforts on multiple continents. She has served as the Director of Adult Primary Care at Boston Medical Center, District Clinical Advisor for Partners in Health in Rwanda, Faculty for the Institute of Healthcare Improvement, and has led primary care transformation at Brigham and Women’s Hospital. She has also worked closely with Chinese government health departments on primary care strengthening, integrated care, and HIV/AIDS treatment.
She serves on the American Medical Association’s committee overseeing practice redesign and digital health and is a mentor for the UK Royal College of General Practitioner’s Innovation Mentorship Programme. Throughout her career, she has also taught and mentored trainees as an Instructor of Medicine at Harvard Medical School and an Assistant Professor of Medicine at Boston University School of Medicine.