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Special interests : Optimising patient pathways and access to the right care, at the right time. Using Information Architecture to align mental models for Ai to advance patient outcomes.
Skills: Mapping patient experiences across different services and specialties, navigating the complexity of rare diseases and conditions.
Having a rare disease myself led me to looking into the patient experiences across diagnostic pathways, inside and outside of the NHS.
Background: Experience across financial, fashion and ecommerce industries and start up environments. Now focusing on improving virtual healthcare services and digital patient experiences.
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John Knight

Doctoral Candidate – Service Design Practice
Aalto University School of Arts, Design and Architecture

  

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Danny Bluestone

CEO & Founder
Cyber-Duck

  

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Lee Brown

Patient Experience Facilitator
NHS

  

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Carla Francesca Downes

Service Designer
UX Community

  

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Tuba Sucu

Senior UX Researcher

  

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Michaela Peicheva

Product Manager

  

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Emily Yan

Product Marketing Manager
KeySight

  

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Anais Hristea

UX Developer
Cambridge Cognition

  

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Clarissa Gardner

UX Researcher
NICE

  

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Emma Parnell

Head of Design
Design for Joy

  

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Grace Ademola-Adenle

Senior Product Designer
Meta via Aquent

  

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Alex Barker

Lead Design Consultant
Nuom

  

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Dr Claire Hamlet

Health Psychologist and User Researcher
ORCHA

  

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Reuben Mugisha

PHD Student / Researcher
KTH Royal Institute of Technology

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