We all know discrimination negatively impacts the lives of countless people around the world. But what does this look like in healthcare? Associated with poor health outcomes, loneliness, gaslighting and gatekeeping, the Black experience in healthcare is rarely discussed to the depth required to bring change. During his talk, Dr Gyles Morrison exposes the good, bad and ugly truth of healthcare for Black clinicians, patients and even UX professionals. You will learn the theory, tools and techniques UX professionals can use to design products and services that overcome health inequalities and achieve better health outcomes for all.