User-centred design is not just about focusing on the patient. For Healthcare services, the layer of internal users (how they operate to deliver value to patients) is extremely important. The designer, but more importantly the main stakeholder of The CURE project from Health Innovation Manchester will be on stage. We will talk about how we used a Service Design approach to understand their perspective and develop solutions to a design problem we found.
https://uxhealthcare.co/2022/wp-content/uploads/2019/08/uxhealthcare-logo.png 0 0 Theo Sauls https://uxhealthcare.co/2022/wp-content/uploads/2019/08/uxhealthcare-logo.png Theo Sauls2022-03-03 06:15:242022-03-10 05:40:29Service Design approach to solving design problems