As UX professionals involved in designing healthcare services or developing digital products, we are responsible for ensuring our design of products and services can meet the needs of all users; otherwise, we will unintentionally widen the gap of inequality among certain groups. Furthermore, as technology advancement in healthcare progresses, more people today will have to rely on digital healthcare products and services irrespective of their context and abilities their abilities. Thus, this presentation aims to drive the engagement and commitment of UX professionals to creating accessible healthcare services and products.
