Lessons from the front line – Effective methods for engaging change, designing and scaling-up innovation within complex health systems

Despite the pressing need for innovation across the health journey, it can be incredibly difficult to achieve successful change within complex health systems. In this session, we’ll explore the opportunities and challenges for implementing user-centred health innovation. Using case studies and bringing real-world experience from diverse health care settings, specific strategies for achieving successful innovation will be highlighted in the following key areas – Engaging and empowering change, Effective co-design, user research, and iterative development, Scaling up beyond the pilot phase