Improving Healthcare Environments through Human-Centered Design

Human-centered design is a problem-solving approach that puts people first. It’s widely used in the UX community, and many other fields also stand to benefit from it. Healthcare in particular has a tendency to focus heavily on technology and science, and often doesn’t consider the people interacting with systems or processes – doctors, nurses, patients, etc – enough when creating solutions. This talk will look at how different areas of healthcare can stand to benefit from human-centered design approaches, as well as examples that have been successful.