We are experiencing a growing scale of vulnerability globally, and this has been heightened by the COVID-19 pandemic, where we are seeing varying levels of trust in service organisations, health providers and our governments.We, as designers, are reactively designing for people in vulnerable circumstances on the back of COVID-19, and as we look forward we need to consider the impacts of our shared and compounding trauma. Those that were vulnerable, are experiencing crisis and we need to know how to identify and service people in need to move to a better future.