Virtual assistants are still in their infancy, but UX designers in the healthcare sector are investigating this technology to improve the user experience of Electronic Health Record (EHR) systems and reduce physician burnout. Doctors are seeking new ways to optimize their productivity while not losing the interaction with their patients. Our team has been investigating voice-driven user interfaces as a way to supplement, and possibly someday replace the need for traditional interfaces. This presentation will share our user-centered design strategy to create a Virtual Medical Assistant.
