Healthcare outcomes can be notoriously difficult to design for, patients, providers and those within the health-system all have different needs, requirements and responsibilities. UX and Behavioural Science professionals therefore, have their work cut out to create meaning and impact in how they deliver and create value for many groups. In this back-to-basics talk, we’ll use the well established design system analogy to understand how we can adopt better UX and behavioural approaches as default, potentially raising the bar in our healthcare UX skills.
