A human-centered approach to AI Strategy

Today AI has a broad business purpose. However, many companies still fail to operationalize AI because they cannot craft a well-defined AI strategy around their business objectives. Over the talk, I will share how I created a systematic human-centered framework for AI strategy in IBM. By combining strategy, data storytelling, and AI skills, this method aims at humanizing algorithms and machine learning. This approach seeks to solve the most common challenges that organizations face: crafting a tangible vision that acts as a catalyst for implementing AI solutions based on humans’ needs. By using bespoke design thinking tools and data storytelling, companies can illuminate how to adopt AI to achieve their strategic imperatives by communicating the business value of the solutions across an entire organization.