While UX is widely known across the IT industry and some corners of healthcare, it’s relatively new to biomedical informatics. As a UX designer and researcher at one of the top pediatric hospitals in the world, I will share my journey with the audience and further, will showcase the breath of projects that I have been working on. From patient-facing mobile and web applications to life sciences software for researchers and scientists, the impact that UX can make on the quality of products developed by a biomedical informatics team is huge. The talk will also cover the human-centric approach used to conduct user research and across the design process. The overall purpose of this presentation is to share the golden opportunity and for the most part, hidden opportunity that the collaboration between human-computer interaction and biomedical informatics can bring but more importantly, to share a proven process model to integrate HCI/UX that can be applied across any hospital in the world.