Who sees blind people? The UX of being vision impaired in a seeing world
Wouldn’t it be great if there was an app for blind people to completely navigate the world with? Probably not. They are already pretty good at doing that. The real problem is that the sensory unimpaired population doesn’t see them. The consequence is social isolation and economic hardship. Let’s try to open our eyes for […]
Designing For Complex UIs
Not much can surprise you when it comes to interface challenges, doesn’t it? You can design a decent card, a well-rounded accordion and an exquisite hamburger navigation. But what if there are slightly more complex UX challenges ahead of us? How do we make the accessible to everyone around the world? What if you are […]
Redesigning the clinician-experience in Polish healthcare
Over 24 000 medical staff users in 45 hospitals and 20 clinics. Countless functionalities in a 20-year-old interface, with ever-changing requirements. How to design a data and actions heavy interface, that should be nearly transparent and maximally useful? In my talk, I will walk you through the complete design process of a hospital operating system, […]
Designing for Safety in Digital Health
In this talk, we will explore the importance of designing for safety in digital health and how organisations can adopt and embed a safety first approach to digital health solution design, thereby helping reduce the risk of such solutions causing harm to patients. We will draw on our extensive experience in digital clinical safety and […]
Design for national-scale health services
The NHS App launched in 2019. It has 30 million users, it is the #1 Healthcare App in the UK and is the digital front door to all NHS services. There is a design team of nearly 50 designing over 30 services that sit within the App. Hear from the Design Lead and other members […]
Digital transformation: Guiding patients and their loved ones, into the jungle of health care
The healthcare system is facing many complex challenges and the need for it to be efficient, making sure care stays affordable and accessible for our growing population, is one of them. Digitalisation can be an answer. Today, health professionals use many digital tools to fasten the care process, and patients can easily schedule their own […]
Beyond Basics: How the Digital Twin Model Can Transform Patients’ Digital Experience
The “Digital Twin” model is a rapidly growing area of enterprise investment, with Gartner predicting a two-digit growth rate until 2031. It also brings numerous opportunities to improve the digital experience for patients and physicians alike. My presentation will provide actionable insights into the influence of the “Digital Twin” model on healthcare app testing and […]
Modernising digital cognitive assessments by creating a design system
Cambridge Cognition is a leader in digital neuroscience, with over 15 years of experience. Our technology has been used in over 2500 clinical studies and cited in more than 100,000 papers worldwide. Our cognitive assessments span multiple areas of cognition, including working memory, social cognition and attention, and are used in both clinical and academic […]
Get rid of those fictional user personas! Synthesize like a pro.
I have chosen this topic because in today’s world, users’ needs are evolving very fast and we need to make design decisions that meet their needs. Unfortunately, some of us have circled back to using inadequate tools such as user personas to analyse and even visualize our research data which are stereotypical and surface-level information. […]
FLOW and FORM
Based on industry health cases, these methodologies help organisations integrate service design into their agile production work and maximise cross-team collaboration and learning.