Journey mapping the cultural maternal health experience

This research presentation provides a comprehensive exploration of maternal healthcare through two critical user journey mapping approaches: pre-pregnancy and postpartum experiences. By visualizing the patient’s perspective, we aim to identify, analyze, and transform key pain points, creating a strategic framework that bridges existing gaps in healthcare delivery. The presentation offers a user-centered perspective designed to […]

UX Healthcare: Shaping the Medical Industry in 2025

UX Healthcare: Shaping the Medical Industry in 2025,” explored patient-centric design, the evolution from provider-centred to user-focused systems, and the future of UX in healthcare. Angeliki highlighted how inclusive, intuitive, and personalised experiences are shaping a more human-centred industry. As the demand for intuitive, accessible, and personalised solutions grows, this talk explores key trends, challenges, […]

Ethical AI in Healthcare UX: Personalizing Care with Responsibility

Design is a commitment to making products and services accessible and inclusive for everyone. As a UX Designer, I am deeply aware of our responsibility in a world increasingly driven by technology. My journey in the health tech sector has been deeply intertwined with advocating for the LGBT+ community, striving to bring more inclusive and […]

Empathy in Action: crafting accessible UX for seniors and the IDD community

Emphasizes the importance of empathetic, user-centric design in healthcare technology. This talk presents the development of a Telehealth service ecosystem that addresses the specific needs of seniors and individuals with Intellectual and Developmental Disabilities (IDD). It showcases the journey from concept to implementation, underscoring the challenges and solutions in creating accessible and effective digital health […]