Ethical AI in Healthcare UX: Personalizing Care with Responsibility

Design is a commitment to making products and services accessible and inclusive for everyone. As a UX Designer, I am deeply aware of our responsibility in a world increasingly driven by technology. My journey in the health tech sector has been deeply intertwined with advocating for the LGBT+ community, striving to bring more inclusive and […]

Empathy in Action: crafting accessible UX for seniors and the IDD community

Emphasizes the importance of empathetic, user-centric design in healthcare technology. This talk presents the development of a Telehealth service ecosystem that addresses the specific needs of seniors and individuals with Intellectual and Developmental Disabilities (IDD). It showcases the journey from concept to implementation, underscoring the challenges and solutions in creating accessible and effective digital health […]

The Power of Patient Stories to Improve Healthcare

The sharing of patient stories is a powerful tool for improving healthcare. They help us to understand the many factors that can influence a patient’s health seeking behaviour and treatment decisions, including their personal beliefs, cultural background, and financial resources. Patient stories help clinicians to better understand their patients’ needs and perspectives, and raise the […]

Racism and sexism in medical device and service design.

Summer Stickney

Biases and ignorance cause harm to patients. Designers need to create products and services that work on diverse populations. For far too long we have treated a minority of the world’s population as the default. Truly inclusive design is possible if we make it a priority. Woman and people of color deserve medical treatment that […]

The two-sided UX of clinical trials is a new platform for clinical trials recruitment. We now work on adding participant management and trial planning to the platform to ease the life of researchers and increase participant engagement. I’ll share our case story, major challenges and insights in managing clinical trials.