15:10 - 15:40
7 Digital innovation opportunities in healthcare
What can digital tools mean for the healthcare organisation of tomorrow? What are opportunities for digital innovation? During this session Floor van Riet (UX Lead) examines how you, as a care organisation, can meet the digital needs of patients and their loved ones in a distinctive way. He will also consider the digital trends and developments of 2020, including chatbots, conversational interfaces, API-first and content marketing. With real-life examples from Dutch platforms Kanker.nl, Thuisarts.nl, Jeroen Bosch Hospital and many others.